Steps to entering The Glen program

  • Step 1: Before you apply

    Before applying, please take the time to learn about our program and read the important information provided.

    Understanding what we offer—and what to expect—will help you get the most out of your experience.

  • Step 2: Apply online

    Ready to apply?

    Complete our online application form, and we’ll be in touch within 2 business days to discuss your application. We may also request some supporting documents during this process.

    If you need help applying online, don’t hesitate to give us a call on (02) 4388 6360—we’re here to help.

  • Step 3: Send supporting documents

    Send through your documents

    Once you’ve submitted your application, please send us any requested documents—such as your criminal history or medical certificates.

    After we’ve reviewed everything, if our program is the right fit for you, we’ll contact you to arrange a phone assessment. If we believe another service may better meet your needs, we’ll connect you with alternative support options to help you on your journey.

  • Step 4: Take part in phone assessment

    Phone Assessment 

    At your scheduled time, we will call you on the number you provided. This assessment is an important step in helping us better understand your needs and determine how we can best support you.

  • Step 5: Outreach while you wait

    While we can’t provide an exact timeframe for how long you’ll be on the waiting list—since it depends on a range of factors—we want you to know that support is available in the meantime.

    If you’re assessed as suitable for The Glen program, you may be eligible to participate in our Navigator Program, which offers guidance and support while you wait for a place in rehab. This program is designed to help you stay on track and prepare for your recovery journey.

    We also encourage you to apply to other rehabilitation programs to increase your chances of accessing the help you need as soon as possible.

  • Step 6: Arrange your detox

    When a place becomes available

    We’ll contact you as soon as a place opens up in our program. Before you can enter The Glen, you’ll need to be free from all substances for at least 5 days.

    It’s important to arrange your own detox before admission. To help you get started, we’ve included a list of detox services below.

  • Step 7: Complete your acceptance letter

    Final steps before entry

    Please send us any remaining supporting documents we request, along with your signed acceptance letter.

    We’ll only issue an acceptance letter once all required documents have been approved and we’ve received confirmation of your detox arrangements.

Detox programs to support you

To be accepted into The Glen program, you will need to book a place in a detox program.

Here are some detox service that could support you.

  • Marumali, Wyong Hospital, 02 4394 4880
  • Lakeview Detox Belmont Hospital, 02 4923 2060
  • Nepean Detox, 1300 661 050
  • Gorman House, St Vincent’s Hospital, Sydney, 02 9361 8080
  • Lyndon Detox, Orange, 1300 596 366
  • Concord Hospital Detox, 02 9767 8320

To get ready for your first day in The Glen program, make sure you understand what you can and can’t bring to The Glen.