This page sets out how the Ngaimpe Aboriginal Corporation (The Glen Centre for Men and The Glen Centre for Women) handles personal information under the Privacy Act 1988 (Cth) (Privacy Act).

More information can be found in our main Privacy Policy.

Collection of your personal information

We will only collect your personal information where it is reasonably necessary for, or directly related to, our functions and activities. We will only use and disclose your personal information for the purposes for which it was collected, or otherwise in accordance with the Privacy Act.

Personal information may include your name, contact details, information about your personal and family circumstances, financial information, Government identifiers (Medicare and Concession or Health Care Card numbers) and programs and services you have enquired about.

Sensitive information may include information about your health, racial or ethnic origin, political opinions, association memberships, religious beliefs, sexual orientation, or criminal history.

We will usually collect personal information directly from you, such as during conversations or through written correspondence. We also collect your personal information when you use our website, web based channels, and social media platforms, including via online forms.

We may collect personal information from third parties including, but not limited to, persons who are authorised to act on your behalf, government agencies, law enforcement agencies, corrections services and healthcare or other service providers.

See our full Privacy Policy for further information, including remaining anonymous, collection of unsolicited personal information, and why we collect, hold, use and disclose your personal information.

How does Ngaimpe use and disclose your personal information?

We use and disclose personal information for the primary purposes for which it is collected. We will only use or disclose your personal information for secondary purposes where we are able to do so in accordance with the Privacy Act, including where you have consented, you would reasonably expect the information to be used or disclosed for a secondary purpose which is related to the primary purpose, or it is required or authorised by or under law.

See our Privacy Policy for further information about the different purposes for which we may use your personal information, including secondary purposes.

Who do we disclose personal information to?

We may disclose your personal information to third parties, including but not limited to our employees, contractors or service providers, suppliers and other third parties with whom we have commercial relationships, government agencies, and any organisation or individual with your consent.

See our Privacy Policy for further information, including information about disclosure to rehabilitation and healthcare service providers, agencies such as Services Australia and to the courts or corrections services.

How do we protect your personal information?

We maintain your personal information in a secure environment and take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. Personal information is destroyed or de-identified when no longer needed in accordance with the Archives Act.

Employees, staff and contractors

We collect and handle information for the purposes of recruiting and engaging staff and contractors, and to properly manage staff employment, performance, workplace health and safety and our business affairs. Further information can be found in our Privacy Policy.

Data collection through our website

We collect information through our website in a number of ways, including:

  • Google Analytics
  • Cookies
  • MailChimp

See our Privacy Policy for further information about each of these methods.

Accessing or correcting your personal information

Where we hold information you are entitled to access, we will usually provide access via email or mail, subject to any legal exceptions. Upon request, we will also take reasonable steps to correct personal information we hold about you, where this is permitted. See our Privacy Policy for further information.

How to make a complaint

You can complain to us if you believe that we have breached your privacy, by contacting us the contact information below. We will conduct internal enquiries and advise you of the outcome in writing. See our Privacy Policy for further information.

If you are not happy with our response, you can make a complaint to the Office of the Australian Information Commissioner.

How to contact us

Please use the Contact link on our website or email our Privacy Officer at